Can I take my vehicle where I want to have it repaired?
Yes. As the owner of the vehicle you have the right to chose where you want to have it repaired. Most insurance companies have shops they work with on a regular basis and receive a discounted rate. You do NOT have to agree to work with a shop the insurance company recommends . You can simply tell them that you prefer LUDWIG AUTO BODY.
Do I need more than one estimate?
NO! There is no law that requires you to get more than one estimate.
Do you have towing available?
YES . If you need to have your vehicle towed to us , just give us a call and we will arrange the towing.
How long will repairs to my vehicle take?
Quality repairs begin will a detailed written estimate. Our estimators make it a practice to anticipating problems before they arise. However, damage is often hidden and cannot be discovered until your vehicle has been disassembled. If that happens your vehicle’s completion date may need to be revised.
Do I need to pay a deductible, and if so, who should I pay?
Your deductible is determined by your insurance policy, so you’ll need to ask your insurance agent to verify the amount required. Deductible payments should be made directly to LUDWIG AUTO BODY. If another party’s insurance company is paying for repairs , you are not subject to the deductible.